Terms of service

Terms of Service

These Terms of Service ("Terms") apply to your use of the Skinova online store ("Skinova", "we", "us") and to any purchase you make from it. By using this website or placing an order, you agree to these Terms.

1. Products and personal-care disclaimer

Skinova products are personal-care and cosmetic devices for external use. They are not intended to diagnose, treat, cure or prevent any disease, and the information on this website is not medical advice. Individual results vary. Do not use them on broken, irritated or inflamed skin. If you are pregnant, have a pacemaker or metal implants, or have a skin condition, please consult a healthcare professional before use. Always follow the instructions included with the product.

2. Orders and pricing

All prices are shown in US dollars. We reserve the right to refuse or cancel any order, for example in case of pricing errors, stock issues or suspected fraud. If we cancel an order after payment, you will receive a full refund.

3. Payment

Payments are processed securely by our payment providers. We do not store your full card details.

4. Shipping, returns and refunds

Shipping is governed by our Shipping Policy, and returns and refunds by our Refund Policy, including our 30-day money-back guarantee.

5. Accuracy of information

We try to keep all product descriptions, images and prices accurate. Colors and details may vary slightly from the images. We may update content on this website at any time without notice.

6. Reviews and user content

Reviews shown on this website come from real customers or are imported from verified purchases of the same product on other marketplaces, and are labeled accordingly. By submitting a review, you confirm it reflects your honest experience.

7. Intellectual property

All content on this website, including text, graphics, logos and videos, belongs to Skinova or is used with permission, and may not be copied without our written consent.

8. Limitation of liability

To the fullest extent permitted by law, Skinova is not liable for any indirect, incidental or consequential damages arising from the use of this website or our products. Our total liability for any claim is limited to the amount you paid for the product in question.

9. Privacy

How we collect and use your personal information is described in our Privacy Policy.

10. Changes to these Terms

We may update these Terms from time to time. The version published on this page applies to your use of the website at that time.

11. Contact

Questions about these Terms? Reach us through our Contact page.